Question 1

Is RUNSHOEINDEX free to use?

Accepted Answer

Yes, completely free. We make money through affiliate commissions. When you click through to a retailer and buy, we may earn a small commission at no extra cost to you.

Question 2

How do price alerts work?

Accepted Answer

Create a free account, find a shoe, and set a target price. We check prices daily and email you the moment a shoe drops to or below your target. You can manage all your alerts in your account dashboard.

Question 3

Which UK retailers do you track?

Accepted Answer

We track prices from major UK running shoe retailers including SportsShoes, Runners Need, Start Fitness, Up & Running, Pro:Direct Running and Decathlon, plus brand-direct stores like Nike, ASICS, HOKA and New Balance. We're always adding new retailers.

Question 4

How often are prices updated?

Accepted Answer

Prices are updated at least twice daily. Some retailers are checked more frequently. Always verify the final price on the retailer's website before purchasing. Prices can change at any time.

Question 5

Are your links affiliate links?

Accepted Answer

Yes. When you click through to a retailer we use an affiliate link. This means we may earn a small commission if you buy. It costs you nothing extra. The price is the same whether you arrive via RUNSHOEINDEX or not. See our Affiliate Disclosure for details.

Question 6

Can I suggest a shoe or retailer?

Accepted Answer

Yes. Use the Contact page to suggest a shoe model or UK retailer we're missing. We review all suggestions.

Question 7

How do I delete my account?

Accepted Answer

Go to Account Settings and select "Delete account". All your data is permanently removed immediately. If you have trouble, contact us at hello@runshoeindex.com.

Frequently Asked Questions