Question 1

Is RUNSHOEINDEX free to use?

Accepted Answer

Yes, completely free. We make money through affiliate commissions. When you click through to a retailer and buy, we may earn a small commission at no extra cost to you.

Question 2

How do price alerts work?

Accepted Answer

Create a free account, find a shoe, and set a target price. We check prices daily and email you the moment a shoe drops to or below your target. You can manage all your alerts in your account dashboard.

Question 3

Which UK retailers do you track?

Accepted Answer

We track prices from major UK running shoe retailers including SportsShoes, Runners Need, Start Fitness, Up & Running, Pro:Direct Running and Decathlon, plus brand-direct stores like Nike, ASICS, HOKA and New Balance. We're always adding new retailers.

Question 4

How often are prices updated?

Accepted Answer

Prices are updated at least twice daily. Some retailers are checked more frequently. Always verify the final price on the retailer's website before purchasing. Prices can change at any time.

Question 5

Are your links affiliate links?

Accepted Answer

Yes. When you click through to a retailer we use an affiliate link. This means we may earn a small commission if you buy. It costs you nothing extra. The price is the same whether you arrive via RUNSHOEINDEX or not. See our Affiliate Disclosure for details.

Question 6

Can I suggest a shoe or retailer?

Accepted Answer

Yes. Use the Contact page to suggest a shoe model or UK retailer we're missing. We review all suggestions.

Question 7

How do I delete my account?

Accepted Answer

Go to Account Settings and select "Delete account". All your data is permanently removed immediately. If you have trouble, contact us at hello@runshoeindex.com.

Question 8

Where do your deals come from?

Accepted Answer

Deals come from two places. Community members submit prices they spot at UK retailers, and we also track prices at major retailers daily and surface the strongest discounts automatically. Every deal shows the retailer and the discount against the shoe's RRP so you can judge it at a glance.

Question 9

Do you cover every retailer and every price?

Accepted Answer

No. Our price coverage is partial rather than complete, so treat the figures on the site as a strong guide, not a guarantee. Always confirm the final price and that your size is in stock on the retailer's website before you buy. Prices and stock can change at any time.

Question 10

How is a deal's discount calculated?

Accepted Answer

The discount compares the current price at the retailer against the shoe's recommended retail price (RRP). A bigger gap means a stronger saving. Discounts are usually deepest when a shoe is one generation behind the newest model, which is often the smartest time to buy.

Question 11

Can I submit a deal I've found?

Accepted Answer

Yes. Create a free account and submit the retailer link, or use our Chrome extension to submit a deal straight from the product page. Trusted submissions from an active account can be published automatically once the shoe and retailer are matched.

Question 12

How often will you email me?

Accepted Answer

Only when it's useful. Price alerts email you when a shoe you're tracking drops to or below your target, and you can choose instant, daily or weekly alert emails. There's also an optional weekly newsletter. Every email has a one-click unsubscribe link.

Question 13

Do I need an account to browse deals?

Accepted Answer

No. Anyone can browse deals, shoe pages and prices for free without an account. You only need a free account to vote on deals, submit deals, comment, and set price alerts.

Question 14

What sizing information do you show?

Accepted Answer

Where a retailer provides it, we show which sizes are in stock at the tracked price. Fit varies by brand and model, so check the shoe's page and any community comments for sizing notes, and confirm availability on the retailer's site before ordering.

Frequently Asked Questions

About RUNSHOEINDEX

Prices & Deals

Price Alerts

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